FAQs
Welcome to Shelby Furniture Store, your local furniture shop in Wakefield. Below are answers to some of the most common questions about our furniture, orders, delivery, and services.
🛏️ What products do you sell?
We offer a range of furniture for the home, including beds, divan beds, ottoman beds, sofas, wardrobes, and other bedroom furniture.
📍 Where is Shelby Furniture Store located?
We are a local furniture store in Wakefield, West Yorkshire. Customers can contact us for our current showroom address and opening information.
🛒 Can I order online?
Yes. You can browse our products through our online store and place an order for the furniture you want.
💷 Do your products have different sizes and options?
Yes. Many of our beds and sofas are available in different sizes, fabrics, colours, and configurations. Available options vary by product.
🎨 Can I choose a different colour or fabric?
For products offering customisation, you can choose from the available colours and fabrics shown on the product page. If you require something different, contact us before ordering to discuss your requirements.
🛏️ Do your beds come with a mattress?
This depends on the individual product. Please check the product description carefully to see what is included. If you're unsure, contact us before placing your order.
📦 Do you offer delivery?
Yes, we offer furniture delivery. Delivery availability and charges may depend on your location and the product ordered. Please contact us if you need confirmation before ordering.
🚚 How long does delivery take?
Delivery times can vary depending on the product, availability, customisation, and delivery location. We will provide delivery information for your order.
💳 What payment methods do you accept?
Available payment methods are shown at checkout. If you have a question about a specific payment method, please contact us before ordering.
💰 Do you offer Cash on Delivery?
Where Cash on Delivery is available, it will be stated on the relevant product or during the ordering process. Please check your product details or contact us for confirmation.
🏠 Can I visit your local shop?
Yes. Shelby Furniture Store is a local shop serving customers in Wakefield. We recommend contacting us before visiting to confirm showroom opening hours and product availability.
🔧 Can furniture be customised?
Some of our furniture can be customised, including certain headboard designs, colours, fabrics, sizes, and bases. Customisation depends on the individual product.
🛠️ Do you offer storage beds?
Yes. We offer storage options including divan and ottoman-style storage beds, depending on the product.
📏 How do I choose the correct bed size?
Check the size guide on the relevant product page before ordering. If you're unsure which size is suitable for your room, contact us and we'll help you choose.
📸 Are the colours shown online accurate?
We make every effort to display our products accurately, but colours can appear slightly different depending on your screen, lighting, and the material itself.
↩️ Can I cancel or return my order?
Our cancellation and returns policy depends on the product and whether it has been customised or made to order. Please review our Returns & Refunds Policy or contact us before cancelling an order.
🧾 What if my furniture arrives damaged?
Please contact us as soon as possible if your order arrives damaged. Provide photographs of the furniture and packaging where possible so we can assess the issue and assist you.
📞 How can I contact Shelby Furniture Store?
You can contact Shelby Furniture Store through the contact details provided on our website. For questions about a specific product, please include the product name and any relevant order details.
Why choose Shelby Furniture Store?
Local Wakefield Furniture Shop
We are a local furniture business serving customers in Wakefield and surrounding areas.
Wide Furniture Selection
Beds, sofas, wardrobes, divan beds, ottoman beds and more.
Choice & Customisation
Selected products offer different sizes, colours, fabrics and customisation options.
Friendly Local Service
We're here to help you choose the right furniture for your home.
Need more help?
If your question isn't answered here, contact Shelby Furniture Store and our team will be happy to help with your product, order, delivery or customisation enquiry.